Returns & Exchanges
We want you to be completely satisfied with your comfort; if your Vetsak product isn't the perfect fit for your home, you can return it within 30 days of delivery. Please ensure items are in their original condition and packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to start the process.
Pack with Care
Place the items back in their original boxes, ensuring all covers and foam components are securely protected.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing